We are here to:
- Resolve any of your concerns.
- Send you a replacement if needed, even when the warranty has expired.
Aquaphor offers excessive warranty for all products:
The warranty period of the water purifier opertion (Except of the replacement filter cartridge) is 6 months starting from the date of sale. The capacity (resource) of the replacement filter cartridge is 300 litres (80 gallons) of tap water. Capacity of the replacment filter cartridge can vary depending on the quality of influent water (or quanitity of impurities, redundant water hardness, etc.) Once it has reached its expiration date, the cartdridge should be replaced. The storage period of the water purifier before operation is 3 years provided it is stored between +5 to +40°C (41F-102F). If you have any claims regarding of the water purifier, please contact the seller or manufacturer. Claims regarding the water purifier being damaged, without verification from the seller, will not be accepted.
Aquaphor water filters - Quality means everything.
How do you make the world’s best filters? It takes efficient technologies, the right materials and quality control at all stages of production (process).
Aquaphor undergoes annual certification according to ISO 9001 standard, and all filters got NSF and LGA certificated. Each of our 80+ patents represents a scientific discovery or invention which increases the effectiveness of your water filter. Everything that we acquire for the production of filters — such as plastics, activated carbon and resins — undergoes strict quality control. Although we only work with the best international suppliers (e.g. BASF, John Guest, Mitsubishi, Purolite), Aquaphor Research Center examines every batch of acquired materials and constantly monitors the quality of the product.